Despatch Cloud is a full suite of order and inventory management software, designed to streamline and automate your entire eCommerce platform, providing you with all of the tools necessary to grow your business across all of your marketplaces.

Customer Communication

Manage all of your customer communications in a single place with our fully integrated message centre.

  • Track your messages your own way with custom folder creation.
  • Create custom rules to automatically assign messages to specific folders to better manage your queries.
Customer communication and care
Customer Returns are easy

Customer Returns

Efficiently manage return orders and exchanges with Despatch Cloud’s dedicated returns interface.

  • Create custom return reason codes for accurate reporting
  • Act on returns automatically based on key information such as order date
  • Auto adjust product inventory for items returned to stock
  • Reproduce vital product labels upon return
Customisable documents

Customised documents & emails

We allow you to have fully customised packing sheets, invoices and labels, packing sheets, emails and SMS messages.
See sample document

Automation Is Key

With Despatch Cloud, your business is always the emphasis, with a vast array of customisation options available across the system, we can help you automate many time consuming processes while tailoring the results to your business, leaving you more time to focus on the things that matter.